Frequently Asked Questions
Workman Glove and Safety has built this site exclusively for use by FCA member companies and approved buyers. Your company must reside in the continental United States
We do not ship outside the USA at this time.
Visa, Mastercard, Discover/Novus, and American Express cards are accepted, as well as debit cards.
Yes, up until we ship. Contact: info@workmanglove.com
We suggest accepting the canceled order then contacting us for return instructions. Orders rejected upon delivery will be charged a 15% restocking charge and delivery fees.
All order are drop shipped from PIP. We will promptly request these orders be canceled, however, if the order has shipped regular return procedures will apply. There is a 15% restocking fee on ALL DROP SHIP ORDERS. WARRENTY RETURNS ARE EXCLUDED FROM 15% RESTOCKING FEES. DROP SHIP CANCELLATIONS CANNOT BE GUARANTEED.
WITHIN 10 DAYS of RECEIPT for non-warranty returns. All Items have a 30 day workmanship warranty. Items failing due to proper construction can be exchanged or substituted for like product. Please contact our Customer service email: info@workmanglove.com. If you are still not satisfied with your purchase, we will provide a credit for the full merchandise amount less any shipping charges.
Merchandise cannot be returned without an authorization number ( RMA ) supplied by WORKMAN GLOVE and SAFETY. Returns without an RMA number will be refused. Restocking charges ( 15% ) can be avoided if ALL material is in original packaging.
Typically, Credits take 36 to 48 hours UPON RECEIPT of returned materials. All returns are inspected for damage prior to issuing a credit. Credits will appear on your credit or debit card
You will be notified by email that your product is backordered. Information about anticipated delivery date will be communicated. At that time, you will have the option to cancel the line item or we will offer a substitute/alternate item of equal or greater value.
If you accept a BACKORDER a new estimated delivery will be provided. Typically, Back orders range from 2-10 days.
You can also CANCEL your order if neither of the above is acceptable.
Due to current market instability we reserve the right to cancel specific items due to manufacturer allocation, extended/vague lead-times, or price volatility.
State tax is applied to an item if Cendant Corporation or the shipping vendor conducts business in the shipping address state.